1. Open Cliq from the Workplace application launcher and confirm you are in the correct organisation.
2. Create a channel using the available channel controls. Choose its visibility and invite the intended participants.
3. Add a short description explaining the topic, owner and expected response pattern.
4. Post a welcome message with links to the authoritative project files and any practical communication rules.
5. Have a member confirm access and notifications. Check that an unrelated user cannot see a private channel.

Use direct messages for a specific person's task and channels for information the team needs to retain. Give requests an owner and due time. Put final decisions into the relevant document, ticket or project record so a long chat history is not the only place they exist.

Share controlled file links rather than repeatedly uploading sensitive copies. Before inviting guests or external participants, check organisation policy and the account's available controls.

Adjust notifications for the channels that matter to your role and review availability settings during absence. An unread message is not an emergency notification system. Agree an alternative route for urgent incidents.

Your Workplace subscription includes Cliq and a small team is preparing a website launch. Create a channel named Website launch for the people responsible for content, testing and approval.

1. Open Cliq from the Workplace application launcher and confirm the organisation.
2. Create the channel with the intended visibility and invite the agreed members.
3. Add a description naming the launch owner and the channel's purpose.
4. Post links to the approved checklist and content-review document.
5. Ask one member to confirm access and notifications.

Write task messages with a named owner and due time. Put the final launch decision into the project record.

Expected result: the team has one useful discussion space, while authoritative files and decisions remain easy to find outside a long chat history.

Check the signed-in organisation, channel membership and application licence. A Workplace administrator may have changed Cliq availability without changing the mailbox itself. Provide the channel name, affected account and visible error to the administrator.

At the end of a project, preserve decisions and retire or archive the channel using available controls. Remove departing staff through the organisation's access process, including shared files linked from the channel.

• Sharing files through Zoho WorkDrive on an eligible plan
• Discussing a message with colleagues using Zoho Streams
• Preparing a Zoho Meeting session and testing participant access
• Preserving Zoho business data when an employee leaves

• Zoho: Getting Started With Zoho Cliq
• Zoho Help: How Does Cliq Licensing Work

• Creating a useful team channel in Zoho Cliq